Refund policy

Last updated: February 13, 2026

At Trends Boutique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

1. Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

Returns sent without prior authorization may not be accepted.

We do not accept returns for:

To initiate a return, please contact us at:

Include:

Once approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to your original payment method
Processing time may take 5–10 business days depending on your bank or payment provider

Shipping costs are non-refundable unless the return is due to our error.

If your item arrives damaged or defective:

We will offer either:

If your order does not arrive within the estimated delivery timeframe (7–12 business days plus reasonable transit margin), please contact us.

If a package is confirmed lost by the carrier, we will offer:

Incorrect addresses provided at checkout may void refund eligibility.

We currently do not offer direct exchanges.
If you need a different item, please return the original item and place a new order.

Orders cannot be canceled once placed, as they are processed automatically through our fulfillment system.

If you have any questions regarding this policy, please contact: